Returns Policy

Return or exchange requests can be made within 7 days of the delivery date.
To return or exchange any items, please email us at admin@incredibledailydeals.co.za, clearly mentioning your order number and our customer support team will guide you on the process.
To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the tags intact..
In case of a refund, delivery or postage costs shall not be included.
If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
Incredible Daily Deals reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
All defective merchandise returned, must be returned with all cables, power supplies, documentation etc.
All returned products are subject to inspection and assessment before the refund or replacement can be processed.

Shipping returns

When returning a product, You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.